HP LaserJet 1015 Printer - Media handling problems

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Media handling problems

Choose the item that best describes the problem:

Media jam

Print is skewed (crooked)

More than one sheet of media feeds through the printer at one time

Printer does not pull media from the input tray

Printer curled the media

Print job is extremely slow

Return to

Finding the solution

.

Media handling problems

Problem

Solution

Media jam

See

Clearing jams

for more information.

Make sure that you are printing with media that meets specifications.
See

Printer media specifications

for more information.

Make sure that you are printing with media that is not wrinkled, folded,
or damaged.

Make sure that the printer is clean. See

Cleaning the printer

for more

information.

Print is skewed (crooked)

See

Page skew

for more information.

Adjust the media guides to the width and length of the media that you
are using and try reprinting. See

Loading media

for more information.

More than one sheet of
media feeds through the
printer at one time

The input tray might be too full. See

Loading media

for more

information.

Make sure that the media is not wrinkled, folded, or damaged.

The printer separation pad might be worn. See

Changing the printer

separation pad

for more information.

Printer does not pull media
from the input tray

The pickup roller might be dirty or damaged. See

Cleaning the pickup roller

or

Changing the pickup roller

for instructions.

Printer curled the media

See

Curl or wave

for more information.

Print job is extremely slow The maximum speed of the printer is 12 to14 pages per minute. Your print

job might be very complex. Try the following:

Reduce the complexity of your document (for example, reduce the
number of multiple graphics).

Access the printer properties in the printer driver. See

Printer properties

(driver)

for instructions. Set the media type to plain paper.

Note:

This may cause toner to fuse improperly if you are using heavy

media.

Narrow media or heavy media will slow printing. Use normal media.

Print speed is based on PC processor speed, the amount of memory,
and the amount of hard disk space available on your PC. Try increasing
these components.

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