Changing the pickup roller
If the printer regularly mispicks (no media feeds through or more than one sheet feeds through),
you might need to change or clean the pickup roller. See
Ordering supplies
to order a new pickup
roller.
CAUTION
Failure to complete this procedure might damage the printer.
1
Unplug the power cord from the printer, and allow the printer to cool.
2
Open the print cartridge door, and remove the print cartridge.
3
Find the pickup roller.
4
Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller
toward the front.
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5
Gently pull the pickup roller up and out.
6
Position the new or cleaned part in the slot of the previous pickup roller. See
Cleaning the
pickup roller
for instructions.Circular and rectangular pegs on each side prevent you from
incorrectly positioning the pickup roller.
7
Rotate the top of the new pickup roller away from you until both sides snap into place.
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Changing the pickup roller 75
8
Reinstall the print cartridge, and close the print cartridge door.
9
Plug the printer in to turn it back on.
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